Last updated: November 1, 2026
Who we are and what this policy covers
TRENDOID TECHNOLOGIES LLC, doing business as Hiwar Institute (“Hiwar,” “we,” “us”), is responsible for the personal information described in this policy. This policy covers our website, enquiries, advisory bookings and related program services. An assessment, payment service or other provider may also give you a notice specific to that service.
Information we collect and its sources
- Contact and enquiry information: your name, email address, telephone number, location or time zone, learning goals, booking details, form responses and communications with our team.
- Learning and enrollment information: information you submit for assessment or enrollment, including answers, recordings, course preferences, agreements, attendance, progress and support communications.
- Payment information: billing details, selected payment arrangements and transaction records. Payment providers handle the payment credentials entered through their services.
- Technical and usage information: information such as IP address, device and browser details, referral or campaign information, pages visited and interactions with our website.
- Financial prequalification information: the information described in the financial prequalification section below, where that processing is permitted.
We receive information directly from you or someone acting on your behalf, through website technologies, and from providers supporting booking, payments, communications, analytics or financial prequalification.
How we use information
We use personal information to respond to enquiries, arrange advisory calls, assess learning needs, administer enrollment and classes, provide support, process payments and discuss payment options. We also use it to maintain records, protect our services, improve the website and program, send permitted communications, and meet legal obligations.
Financial prequalification
Where permitted by applicable law, we may use contact and identifying information supplied by the adult responsible for payment with financial-data service providers to obtain financial prequalification information. This may include a credit score, income information or estimates, debt-to-income ratio, available credit and preliminary financing amounts or eligibility. We use this information to assess financial readiness and discuss payment options for our programs. Information may come from service providers, financing partners and, where lawfully available, consumer reporting agencies.
Note that under some legislations, we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract. You further understand that this is a soft pull and will not harm your credit in any way whatsoever.
Prequalification information may be incomplete or estimated and is not a final financing approval. Any financing application is subject to the applicable provider’s terms and assessment. We obtain any authorization required by law; where we rely on a prescreening permissible purpose, the applicable prescreening requirements must be satisfied.
Legal bases for processing
Where data-protection law requires a legal basis, we rely on the basis appropriate to the activity: your consent, steps you request before entering a contract or performance of a contract, our legal obligations, or legitimate interests balanced against your rights. Consent may be withdrawn where processing relies on it. These bases do not replace requirements that apply specifically to consumer-report information.
Opting out of financial prequalification
To object to this processing or request that Hiwar stop future financial prequalification, email info@hiwarinstitute.com or call 678-679-4347. Include the name and contact details you used with Hiwar so we can identify your record. Your request does not reverse processing already lawfully completed. You may also use OptOutPrescreen.com to exercise the participating credit bureaus’ prescreened-offer opt-out rights.
When information is shared
We disclose information needed by providers supporting our hosting, scheduling, teaching, communications, analytics, payment processing and financial prequalification. A financing provider may process information under its own privacy notice when you use its service. We may also disclose information to comply with law, protect legal rights or safety, or as part of a business transfer subject to applicable safeguards.
We do not sell personal information for money. Our financial prequalification process does not authorize a provider to use your contact details for unrelated marketing.
Messages and mobile information
We send service messages related to your enquiry, booking or classes, and marketing messages where permitted and subject to any required consent. Marketing consent is not a condition of purchasing a program. Use the unsubscribe link in marketing emails or reply STOP to SMS messages to opt out; reply HELP for assistance. Message frequency varies and message and data rates may apply.
Mobile information is not shared with third parties or affiliates for their own marketing or promotional purposes. Text-message opt-in data and consent are not shared with third parties for those purposes. Providers may process information needed to deliver messages on our behalf.
Cookies, analytics and external services
Our main website uses Google Analytics to understand how visitors use the site. Analytics runs by default without a pop-up. It measures page visits, referral and campaign information, scroll depth, sections viewed, content and video interactions, advisor-link clicks and completed advisory bookings. We do not send contact details, form answers or typed search text to Google Analytics. Advertising personalization is disabled for this website property. You can turn it off using Turn off analytics in the footer, and turn it back on using the same control. We respect saved opt-outs and browser Global Privacy Control and Do Not Track signals. Your choice is remembered for up to six months, and event-level analytics data is retained for up to 14 months. Existing advertising landing pages use their separate tracking setup; this preference controls the main website’s analytics. Booking pages load our scheduling service, and hosted videos connect your browser to our media provider. These services may receive technical information when they load or are used. You can manage cookies through your browser settings; blocking them may affect some features.
Preparation-checklist selections are saved in your browser rather than sent to Hiwar by this website. Clear them by unchecking items or clearing the site’s browser storage. External websites and financing services have their own privacy practices.
Retention, security and international processing
We retain information for the purposes described above, taking account of the service relationship, legal and accounting requirements, disputes and the need to honor opt-out requests. We use appropriate administrative and technical safeguards, including access controls and encrypted connections, but no system can guarantee complete security.
Hiwar and its providers may process information in the United States or other countries. Where applicable law requires safeguards for an international transfer, those requirements apply to the transfer.
Your privacy rights
Depending on your location and applicable law, you may request access to or a copy of your information, correction, deletion, restriction of processing or data portability; object to processing; withdraw consent; or exercise applicable opt-out rights. We will not unlawfully discriminate against you for exercising a privacy right. Some requests are subject to exceptions, such as records we must retain by law.
Contact info@hiwarinstitute.com or 678-679-4347. Provide enough information for us to locate your record. We may verify your identity before disclosing or changing information and will respond within the applicable legal timeframe. You may also complain to the relevant data-protection authority where that right applies.
Children’s information
A parent or guardian should make enquiries and provide contact details for a younger learner. We do not knowingly collect information directly from a child under 13 without the authorization required by law. Contact us if you believe a child has provided information without appropriate authorization. Financial prequalification concerns the adult responsible for payment, not a child’s finances.
Changes and contact
We will publish updates on this page and revise the date above. Where applicable law requires additional notice or consent for a change, we will provide it.
TRENDOID TECHNOLOGIES LLC DBA Hiwar Institute
Email: info@hiwarinstitute.com
Telephone: 678-679-4347