Common questions about learning with Hiwar.
What to expect before you join and throughout your program.
Getting started
01Can I start if I cannot read or speak Arabic?
Yes. If you cannot read Arabic yet, begin with Reading 101, a separate course for new readers. ARB 101 then develops your foundation in sounds, script, familiar words and first sentences. The course continues through ARB 113. Your assessment helps Hiwar confirm the preparation and starting point you need.
02Will I have to repeat Arabic I already know?
You do not automatically start from the beginning. Every learner completes a placement assessment before live sessions begin. Hiwar reviews your written and spoken Arabic together before recommending a starting level, even if your reading is stronger than your speaking. How placement builds on previous study.
03How do I take the placement assessment?
Sign up and pay online to receive your personal link by email. Answer written questions and record your spoken Arabic in the same exam. You can pause and return using that link within three days of signup. Answer as far as your current Arabic allows. See the exam and book your assessment.
04Who reviews my assessment, and what will I learn from it?
A Hiwar academic advisor manually reviews your written answers and oral recordings. Your results show how you did on the tests you completed. Your advisor recommends a starting level after reviewing your work. A live interview may be needed to clarify your placement; it is arranged separately. An automatic score alone does not decide your level.
05What does the assessment cost?
The public online assessment costs $50 USD, credited once toward full-program tuition when you enroll. Smaller packages do not qualify. Taking the assessment does not commit you to enrollment or reserve a cohort place. Existing personal invitations keep the fee and credit terms stated in the invitation.
06Do you teach Fuṣḥā or a spoken dialect?
The program teaches Fuṣḥā (Modern Standard Arabic), with listening, speaking, reading, writing, ṣarf and naḥw. Regional dialects differ, so tell Hiwar if you need one in particular. Fuṣḥā can support your understanding of Qurʾānic Arabic, but this is not a specialist tafsīr or classical-text interpretation course. How Fuṣḥā fits different goals.
Sessions & support
01What is the difference between the cohort and 1:1 tracks?
A cohort has up to four learners: people to practice with, encouragement from the group and a fixed weekly timetable. The 1:1 track gives you your teacher’s full attention and lets you choose your schedule in any time zone, with scheduling available 24/7. Both follow an agreed learning plan. Compare the two tracks.
02How will I understand a native teacher as a beginner?
All Hiwar teachers are native Arabic speakers who can communicate in English when you need clarification. They use clear examples, explanations and guided practice, then encourage Arabic so you get more time using it. You can ask questions or request repetition. What to expect in your sessions.
03Is this a complete Arabic course or only conversation practice?
It is a complete Fuṣḥā program. You study ṣarf (word and verb forms) and naḥw (sentence structure) alongside all four language skills. For example, the curriculum includes noun sentences in ARB 103, past-tense endings in ARB 104 and roots and patterns in ARB 110. See every level or how grammar connects to using Arabic.
04I know grammar, but freeze when I speak. How will this help?
Your teacher helps you turn studied language into answers, questions and short exchanges, with feedback as you practice. You also use it in assignments between sessions. Knowing a rule and using it in a conversation take different kinds of practice. A practical way to work on this.
05I studied at a madrasa. Do I need to start again?
No automatic restart. Your advisor considers your previous study along with your written answers and oral recordings to recommend a starting level. Hiwar builds on that foundation with guided use of ṣarf and naḥw across all four skills. Turn studied grammar into usable Arabic.
06Will this build on the Arabic I studied at university?
Yes. Bring your previous study to the placement review. You practice responding beyond prepared dialogues, explaining your ideas and using grammar in speech and writing. Your assessed skills determine the level, not the book you finished. How placement works.
07I live in an Arab country. Why am I still struggling?
Everyday exposure can leave gaps if you mostly use familiar phrases or switch to English. Hiwar adds structured Fuṣḥā study, guided speaking and feedback. Local dialects differ from Fuṣḥā, so discuss your local-language needs with your advisor. Fuṣḥā and everyday speech.
08I know words from apps. How do I start using them?
Practice retrieving the words in questions and responses with your teacher. Live feedback shows what needs work, and assignments help you reuse the language. Your placement assessment gives you a starting point that builds on what you know. Move from collecting words to using them.
09What do I do between live sessions?
Your student portal brings homework and assignments together. Your teacher sets work to help you revisit vocabulary, grammar and skills during the week, then use feedback in your next attempt. Onboarding shows you how to access and submit it. Make a simple weekly practice plan.
10Where can I practice Arabic outside class?
Hiwar World offers live sessions where you use Arabic with other people. Join a conversation, work on a sound, or practice saying a phrase more naturally. Ask your advisor what access comes with your plan. See what you do in each club and lab.
11Who helps me if I get stuck or have a problem?
You have an assigned Student Support Assistant (SSA) throughout the program. They follow up with you and help with questions about attendance, assignments and access. Your teacher explains the language and gives learning feedback. Onboarding introduces your SSA and shows you how to contact them. See how your support works.
12Can I request particular teacher, group or camera arrangements?
Tell Hiwar before enrolling. The team confirms the teacher, group arrangements and camera expectations for your proposed sessions. Do not assume a particular arrangement or access to recordings unless it is included in your agreed plan. Ask the team about your needs.
Time & attendance
01Can I fit sessions around work, family or university?
Yes. Scheduling is available 24 hours a day, seven days a week, in your time zone. Choose times you can attend regularly. Cohort learners share a fixed timetable; the 1:1 track lets you arrange your own regular schedule. Your timetable and start date are confirmed before you join. Planning around work.
02How much time will I need each week?
Plan for live sessions plus homework and practice. The total depends on your level and study pace; Hiwar explains it in your learning plan before you enroll. Bring two realistic study windows and include time for assignments, not only your live sessions. Questions to check before choosing a program.
03What if I cannot attend a session?
Tell your teacher and Hiwar as early as possible, following the notice period in your enrollment terms. A missed session does not automatically create a replacement, and your cohort normally continues. Hiwar helps you agree catch-up using available materials and practice; recordings are not guaranteed. Emergencies are reviewed individually. How to catch up.
04Can I change my timetable or switch tracks later?
You can request a change. Hiwar reviews suitable options, your progress and any revised terms. A change affecting a group also needs agreement from its learners. Keep your current arrangement until Hiwar confirms the new one in writing. Choosing a schedule at enrollment does not mean it can change freely every week.
05What happens if Hiwar cancels a session?
Hiwar arranges replacement teaching. It is not counted as your absence and does not reduce your remaining teaching.
Progress & interruptions
01How long will it take to become fluent?
There is no single deadline for every learner. Your starting level, pace, practice and progress determine the timeline. Hiwar discusses an estimated path before enrollment and reviews your progress along the way. What a realistic timeline depends on.
02What should I be able to do by the end of the program?
Within the topics and Fuṣḥā covered, you should be able to hold an unscripted exchange, follow connected speech, read for meaning and write organized ideas with supporting details. This does not mean mastery of every dialect or specialist text. See how the levels build toward these outcomes.
03How do you decide when I am ready for the next level?
Hiwar’s academic team considers your work throughout the level and your teacher’s feedback. You advance when your work shows you’ve met the level’s learning goals. What progress can look like.
04What if I need to stop learning for a while?
Speak to your Student Support Assistant early. Hiwar reviews possible arrangements under your enrollment agreement and confirms any changes in writing. Your cohort may continue while you are away; your teacher, cohort or timetable may change on return.
05What if I disagree with my progress review or a policy decision?
Ask Hiwar to explain the decision and review the relevant assessment or attendance record with you. You can request a second review of an assessment decision and ask the team to escalate an unresolved concern.
Tuition & enrollment
01How much is the program? Can I spread the payments?
Hiwar explains the total tuition and available payment plans for your recommended program before you enroll. Your written offer sets out the teaching, amounts, payment dates and terms. Compare the total commitment as well as each installment. What to check in your offer.
02Do I need an advisor session before booking an assessment?
No. You can book the assessment directly. If you’d like help deciding where to start, choose Speak to an Advisor.
03What happens after I decide to enroll?
Agree your learning plan and payment arrangement, then Hiwar confirms your cohort or 1:1 timetable and start date. Onboarding gets you into the student portal and introduces your SSA, session structure and assignments. Follow the enrollment steps.
04What if I need to withdraw from the program?
Contact Hiwar to discuss withdrawal and any refund under your written enrollment agreement. A program installment plan is not a cancel-anytime monthly subscription. Existing students keep their agreed protections unless a change is expressly agreed with them.
Hiwar World
01What’s the difference between Hiwar Institute’s Arabic program and Hiwar World?
In the Institute’s program, your courses follow a curriculum: what you learn in one level prepares you for the next. In Hiwar World, each live club or lab stands on its own. A facilitator guides the session, learners at different levels can practice together, and you can return to a skill for as long as you want to work on it.
02Can I join the clubs and labs without taking the full program?
Yes. You can join Hiwar World separately, wherever you study Arabic. If you’re already in the Institute’s program, your written plan confirms which sessions you can join through it. See the monthly passes.
03How do credits work, and what are the monthly prices?
Allow around 1,000 credits for a typical class. Credit costs vary by session. Some events and introductory classes may use fewer credits. World Pass includes 3,000 credits for $49 USD per month. World Pass Plus includes 7,000 credits for $79 USD per month. World Pass Unlimited includes unlimited credits for $119 USD per month. Compare monthly passes.
04Do Hiwar World credits roll over?
No. Credits are valid for your billing month. Unused credits expire at the end of that month and do not carry into the next one. The monthly membership renews automatically unless you cancel renewal.
05How do I access and book my Hiwar World sessions?
After your subscription is confirmed, Hiwar emails your membership and access details. You choose sessions and instructors from the available timetable in the separate member portal. Buying a plan does not book an individual session. How membership works.
06How do I stop the monthly renewal?
Use your private membership page to cancel renewal before your next billing date. Your current paid access continues until the end of that billing month. Hiwar World membership is separate from the full-program payment plan.
Have a question about your situation?
Our team can help with general questions. If you’re looking to start classes now, speak with an advisor about your options.
